Apple hit with another faulty hardware lawsuit - this time it's the Watch

Adjust Comment Print

Complainants are seeking $5 million in restitution for Apple's refusal to acknowledge and rectify the problem.

The lawsuit alleges that Apple knew that the Apple Watches were defective at or before the time they started selling them to the public. Consumers, it adds, reported the defects to Apple shortly after each model's release. When confronted with user complaints about cracked screens, Apple is said to routinely deny that there's a defect, blame the user for "accidental damage", then refuse warranty coverage, leaving the user to pay for repairs.

The denial continued with the subsequent series of Apple Watches including the latest Series 3 cellular model.

Apple Watch warranties extended beyond battery issues, however.

Apple has been hit by another lawsuit claiming faulty manufacturing, this time over its Apple Watch. However, with absolutely zero data on sales figures, and what appears to be escalating volumes of sales over the years, it's almost impossible to draw any conclusion from it at present. The lawsuit cites 16 comments listed in Apple's Communities forum sharing the owners' experiences of their Apple Watch screen falling out, saying the internet is "replete" with similar instances.

It's worth noting here that expanded batteries in the Apple Watch are not uncommon.

A new class action lawsuit claims that all Apple Watch models have "the same defect and/or flaw, which causes the screens on the Watches to crack, shatter, or detach from the body of the Watch (the "Defect"), through no fault of the wearer, oftentimes only days or weeks after purchase".

The company of course denied it was a problem because - as everybody knows - Apple never makes any mistakes and never does anything that isn't 100 per cent flawless or intentional.

That's true. Apple did decide last year to extend its normal one-year limited warranty for an additional two years in response to reports that batteries were swelling and causing the watch to pop apart.

I can't say that this is a complaint I have personally had with the Apple Watch.

As a final point, the suit adds that Apple willfully concealed the aforementioned design defect from consumers and that affected users would not have purchased an Apple Watch had they known about the alleged defect.