Until then, FCA is advising owners to stop using cruise control until the software update has been performed.
Bill Bertrand, general manager at Morrie's Chippewa Valley Mazda, says it's important to pay attention to any warnings or correspondence regarding a vehicle recall.
Bertrand says getting this problem fixed is an easy task.
The company said it is recalling an unspecified number of additional vehicles in Mexico and other markets, and recalling some Fiat Fremont vehicles built on the same platform as the Dodge Journey.
But the FCA issue, which stems from a potential short circuit, could keep cruise control on and could cause unexpected acceleration. Most of the vehicles being recalled cover the 2014-2018 model years.
The owner, who was not identified in the agency's complaint database, wrote that the cruise control would not disengage by tapping the brakes or turning off the button.
Fiat Chrysler shares were down 2 percent in afternoon trading in NY on the recall.
The recall affects 15 models from as early as the 2014 model year to brand new vehicles and includes top sellers like the Jeep Grand Cherokee and Wrangler SUVs, Ram's 1500 pickup and Chrysler's Pacifica minivan. The only way to stop at that point would be to brake to a full stop. We urge customers to follow the instructions on their recall notices'. The fix will, unsurprisingly, be installed free of charge, and the automaker will begin alerting those customers affected from next week.
In July 2015, Fiat Chrysler agreed to a $105 million settlement for mishandling almost two dozen recall campaigns covering 11 million vehicles.
Fiat Chrysler has vowed to improve safety procedures after the National Highway Traffic Safety Administration in 2015 imposed $175 million in civil penalties for safety lapses. It agreed to a three-year consent agreement and monitoring by former Transportation Secretary Rodney Slater. No injuries have been reported, and the issue has reportedly only happened once.