Facebook Messenger chief admits the app has gotten too cluttered

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Facebook is apparently getting rid of all the junk on Messenger. Some enjoy the platform for the features it offers, while others feel compelled to use it because their social circles use it.

Over the last two years, we built a lot of capabilities to find the features that continue to set us apart. "A lot of them have found their product market fit; some haven't", Mr. Marcus wrote. The company hasn't said what parts of Messenger it views as clutter and precisely how it's going to streamline those parts to provide an improved user experience. He says the team just raced to add too many features without realizing how cluttered the app was becoming. It used to be a part of the regular Facebook application, but in 2014 was split off into a separate app.


Facebook has been loading more and more features into Messenger, so much so that there are probably a few Messenger tricks you didn't even know about. Over the past couple of years, we've seen Facebook pack Messenger with a bunch of different features, whether that's processing payments or playing games with friends.

What that means for the end user is now up in the air. Facebook recently launched a "Lite" version of Messenger for developing countries, but people all over the world wanted to use it. So the company is finally taking steps to declutter Messenger and "invest in massively simplifying and streamlining" its flagship communication app. David Marcus, who leads Messenger at Facebook, noted on a post that the company is aware of Messenger becoming "too cluttered" in the recent years.


That's all well and good, but Facebook has kind of left us hanging here. Enter your email to be subscribed to our newsletter.


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