Speaking to OneIndia, the victim alleged that her complaints to the cab aggregator yielded no results and that the driver continued to harass her through phone calls the next day. The young woman showed presence of mind and was able to get out of the vehicle unharmed. Even for the police to take up a suomotto case against the accused, it is important for the police to know the area where the incident took place. When I tried to get out of the auto, I realised that it was child locked.
"I immediately started banging the car's windows with my fist in an attempt to make noise".
But the ordeal did not end there. She then ran away from the spot till she reached the Ejipura traffic signal, about 500 metres away.
The driver has also been "off-roaded" as per the standard procedure. But the driver soon started calling me incessantly threatening me not to report the incident. Their representatives called me on Monday to collect details about the incident.
It was reported that the woman was traveling from Indiranagar to BTM Layout in the Ola cab on Sunday night. "Ola has zero tolerance to such incidents and the driver had been suspended on receiving the complaint", Ola said in a statement, adding it had asked the customer to lodge a formal complaint with the police.
"We are in the process of reaching out to the victim, instill confidence and persuade her to give us a complaint so that we take action against the driver", said a senior police officer from the Madiwala station.
Asked why she has not lodged a police complaint, she said she was not a resident of Bengaluru and wanted to avoid "legal hassles" as she was leaving the city next month. Rajashekhar Reddy, with a high rating of 4.9 of 5, was the driver.
An Ola spokesperson said, "We regret the unfortunate experience the customer had during their ride". A statement from Ola in this regard is awaited.
The spokesperson also urged the customer to lodge a formal complaint with the authorities.